Reputation Management

Amidst a heavily social landscape, we understand the value and need for constant online reputation management of our brand and hotels. The reputation management team collaborates with hotel owners and managers to review digital mentions and formulate a plan for responses, potential solutions and to get ahead of future opportunities. With tools like Revinate, the team constantly monitors and tracks what is being said online about every hotel in real time, and uses this information for recommendations. Our team is committed to success by garnering positive feedback and, in turn, loyal guests.